All posts tagged with Technology

A Resolution for 2010: Build Something

One of my favorite quotations about innovation is attributed to Henry Ford:

“If I had asked customers what they wanted, they would have said ‘Faster Horses’”

It’s a great reminder to me how unpredictable the product creation process is, especially in brand new markets.  Often, marketers are fooled into thinking that they can research their way into great products and solutions.  That may work sometimes, but for capital efficient internet companies, I think this is rarely the right way to go.

I think the better route is to build something, find users, understand what works and what doesn’t work, and then iterate.  Up front research has a place, but it’s less useful for figuring out what product to build and more useful for testing specific hypothesis about what your users are already doing.  There’s a ton more written about this by guys like Steve Blank so I’ll save my ink.

That’s why I’m a big fan of programs like YCombinator and TechStars (by the way, the TechStars Boston deadline is approaching fast). There is an emphasis on getting products out the door and quickly iterating to find product-market fit.  The goal isn’t to build the most bulletproof product in a short amount of time, but to build a product that gets users engaged and maximizes learning.  A lot of folks don’t understand this - that’s why these products are often considered “toys” in their early days.

So, for those of you who’ve been thinking about starting something for a while - make it your new year’s resolution to build something.  Get something out the door cheaply, test it with users, and see where things go.  I have an idea or two of my own that I’m going to try to execute on, so this is a resolution for me as well.

Here’s to a great 2010.  Let’s build some great products to solve some big problems.

Where to find angel funding in Boston

I’ve often heard that there is a shortage of seed-stage investment capital in the Boston area, especially in the consumer realm.  Nabeel Hyatt, founder of Conduit Labs put it pretty succinctly:

“This is in IMHO *the* biggest impediment to a stronger startup culture. There is no ecosystem of consumer angels in Boston, at all.”

There are quite a few large venture firms in our region, but not as many who will a) write a bunch of $50K-$250K checks to help a very early stage company get going or b) can invest in deals that might not have venture scale potential but is still a sound business.  Some venture capital firms are active in this sector, but for a number of reasons, can’t fill the void completely.

I was trying to do some research on this market, and found that it’s actually pretty hard to figure out who could provide angel funding in this town.  So here is a list of the folks that I know are active at this stage (with a bias for my sector of focus).

Professional Seed Investors

These are folks who’s primary goal as a business is to fund seed-stage companies.  This does not include large VC firms (ie: any fund with $’s / investing partner > $30M).

It seems that there is clearly a dearth of players in this sector.  The groups above have wildly divergent strategies and typical check sizes.  I think the more groups like this that are successful in the Boston ecosystem, the better.

Angel Networks

These are networks of high net worth individuals that pool their resources and deal flow.  There are often coordinators for the networks, or set events when these angels come together to evaluate opportunities.  A lot of folks have discussed the pro’s and con’s of these networks, so I won’t get into that here.  Xconomy has a nice summary of these groups here.  I’ve heard that quite a few of the members of these angel groups also invest individually.

Individual Angels

If I were raising angel money, I’d try to tap value-added individuals first.  It’s a lot of work, but I think getting someone with relevant experience to commit money and time to your new company is very helpful.  As a venture investor, we love investing with value-added individuals. I also find that companies that have these sorts of individuals involved tend to make better progress before raising an institutional round.  This is an incomplete list, so please add more folks in the comments.  If anyone here would rather not be on this list, please feel free to email me directly at rob at sparkcapital dot com and I will remove you.

  • Bill Sahlman - well known HBS professor and angel investor.  I don’t think his list of investments is typically published, so I won’t disclose them. But anyone who has taken his class knows that he has invested with Jeff Parker for years.
  • Shikhar Ghosh and Guli Arshad - former entrepreneurs and executives.  Investors in companies like Skyhook Wireless and BzzAgent.
  • Dave Balter - CEO of BzzAgent.  Investor in a few companies, also an active advisor to quite a few others.  Involved in Perk Street Financial and I believe Runkeeper.
  • Steve Kane - Founder and CEO of 3 successful startups. Investor in companies including Pangea Media and Conduit Labs.
  • Andy Payne - Successful entrepreneur and OpenMarket co-founder.  Investor in companies including fansnap and care.com and Shareaholic.
  • Dharmesh Shah - CTO and Co-founder of HubSpot.  Investor in companies including Visible Measures and OneForty.
  • Brian Shin - CEO of Visible Measures.  Investor in Shareaholic and Hubspot.
  • David Cancel - Founder of Compete.  Investor in Shareaholic and involved in a bunch of other companies like Geezeo, Visible Measures, and FlipKey.
  • Stephen Kaufer - CEO and founder of Tripadvisor. His personal investments are not widely publicized, but I’ve seen a few companies that he has invested in personally and he is listed as an investor at weddingbook.
  • Scott Griffith - I have no idea if he is investing personally, but I know that he has helped companies as an advisor, including runmyerrand which recently received further angel funding.
  • Don Dodge - Fomrer Microsoft executive and serial entrepreneur.  His personal investments aren’t that public, but he is an investor in CitySquares.
  • Ed Roberts - Chair of MIT Entrepreneurship Center.  Investor in Shareaholic and Visible Measures.
  • Bill Warner - Founder of Avid Technologies, investor in Posterous.
  • Jean Hammond - Member of a few angel groups and founder of GoldenSeeds. Investor in JAM Technologies and Zipcar.

Anyone else I’m missing?  Please add them in a comment.  And of course, I’m always in the market to hear about early stage investment opportunities and get to know local angels better.

The #2 Reason Why VC’s Say “No”

VC’s pass on new investment opportunities more than 99% of the time.  My guess is that the clear #1 reason why we pass is because of the team.  This could mean a bunch of different things (eg. no confidence the team can execute well, personality clash, etc).  But I don’t think there will be much dispute that this is the main driver behind a “no” decision.

The #2 reason is NOT as obvious.  “Bad Product” or “Unattractive Market” are definitely up there.  But I will contend that the second most popular reason VC’s pass is because the company “can’t get big enough”.

This is something I hear all the time among VC’s and I know it must drive entrepreneurs crazy, because no one thinks that they are giving their time and energy into an idea that is not “big enough”.

What does big enough mean?

There has been a lot written about this so I won’t rehash the math.  But the basic idea is that startups have a high mortality rate.  And so the relatively small % of winners need to be significant enough to drive an impactful return for the fund.

Although a lot of posts speculate that VC’s block good outcomes because of this, I doubt that it’s as prevalent as it seems.  What is prevalent is that VC’s think very hard about whether the potential of the business is big enough relative to the time and capital investment required.  We also think very hard about whether the founder is interested in shooting for a big outcome.  If not, it’s a tough fit for a venture capital investment.

Why many entrepreneurs should accept this reality (and why some investors should take advantage of it)

The reality is that most businesses probably can’t get to the kind of scale that VC’s require.  Moreover, it’s damaging to the business to do unnatural things to try to get to that scale.  You may grow your team too quickly, forgo revenue for reach, hire expensive executives, etc.

These aren’t bad things, but they aren’t right for all businesses.  I think there are a lot of very rational businesses out there that can probably get to profitability and modest revenue and create a lot of personal wealth for those involved.  Building these businesses can look quite different from building a venture funded company, and the funding strategy ought to be different as well.  Funding may not come from the highest profile VC’s (at any round in the company’s life) but from wealthy individuals with deep domain knowledge in your sector, professional investors with a different set of economics and strategy, or good old fashioned cash flow.

I would say that I think there is a dearth of investors for this sort of company, and I think there is probably an opportunity in this sector of the market. I also don’t think such an investor is necessarily dooming themselves to mediocre returns in small companies.  If they invest in the right markets, I think 1 or 2 out of 10 companies might surprise them and actually yield traditional venture returns.

Why entrepreneurs shouldn’t lose hope in VC’s

Despite the reality that most businesses can’t get to venture scale, an entrepreneur may be absolutely convinced that their company is an exception.  If this is the case, don’t lose faith in VC’s!  If you think about a lot of very successful companies, many of them probably looked “too small for venture” in their very early days:

“Pez dispensers and collectables online?  Tiny market!”

“Free calls online?  How will Skype ever make money?  Too small!”

“A coffee shop with a goofy name and a mermaid logo?  Too competitive, can’t scale.”

The goal then, is to find an investor that shares your vision for how you can get big (and is willing to endure criticism from others who don’t see the same opportunity).  Sometimes, these investors just have a conviction about where markets will go.  Or they just have a love for what you do and unique ideas about how to win through better execution.  This takes some time to figure out, but it is getting easier as VC’s are becoming more transparent about their investments, themes, and thoughts on market evolution.

I also think that these are the VC’s who tend to be the leaders in the industry rather than the followers.  The first investors in category creating companies tend to look like idiots for a while before the company goes from “not big enough” to the clear leader in an emerging new sector.  Then the lemmings follow.

Wow, this is an amazing video of 1993 AT&T commercials. Their vision of the future was pretty darn accurate!

A “To-Do” List for New Entrepreneurs Arriving in Boston

Fall is upon us (although it feels like winter) and for Boston, that means a new wave of folks who are arriving here for studies or new career opportunities.

When I moved to Boston from Silicon Valley in 2005, I had a pretty sparse network of friends in the tech and entrepreneurship scene.   I also found the tech community here a little disorganized and opaque, although I think that has been changing quite a bit in recent years.

Four years later, I think I have a much better idea of what’s going on, and I’m excited about it.  But it took a while to figure out.  So I thought I’d post a little to-do list for folks who want to get integrated into the local tech community and benefit from all it has to offer.

1. Follow this list of entrepreneurs, VC’s, and academics

2. Follow a few journalists and news aggregators

3. Go to the follow meetups at least once

4. Hang out where you are likely to have chance encounters (ok, this isn’t really that practical, but it’s interesting to know where VC’s and entrepreneurs tend to go)

  • Deisel Cafe in Davis Square
  • Andala Cafe in Central Square
  • Paramount Restaurant in Beacon Hill
  • Henrietta’s Table in Harvard Square
  • Naked Fish in Waltham
  • The Marriott in Newton
  • The Westin in Waltham
  • Preschool OpenHouses in Wellesley, Weston, Cambridge, Lexington,  BeaconHill, etc.  (I’m obviously joking here, but this just happened to me, so I couldn’t resist.  We went to an open house at the Cambridge Ellis School, and among the group of parents, I saw 2 VC’s, an entrepreneur friend, and an HBS professor before deciding the school was way out of my price range)

5. Try to meet folks affiliated with the following organizations and companies (the reasoning being that people at interesting companies and organizations tend to congregate)

Hopefully this is a helpful start.  Should take a few months to work through all of these.  I know I’m missing a few (I think I’m obviously missing out events and people affiliated with MIT, among others).  Feel free to add additional thoughts in a comment.

Rob Go Thanks for visiting my blog! Learn more about me or ask me a question.